If you're facing an issue creating a new account in Outlook, try the following options:
Check Email Password is Correct
Check your password is correct by login to the webmail https://onlinec1.hostduty.com:2096
If you cannot see the Webmail page, open a new ticket and provide us with your IP address from here https://whatismyipaddress.com
If you cannot login, you need to reset your email password.
Outlook Errors
'We couldn't create the Outlook data file': follow the instruction here https://support.onlineion.com/whmcsadmin/supportkb.php?action=edit&id=116
