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Anti SPAM Email Interface (Must Read) The Anti SPAM Email Interface allows you perform many functions by simply sending an email from... What is Enterprise Anti-Spam solution? Our Enterprise Anti-Spam solution could be considered the absolute best SPAM and VIRUS fighting... What should I do if good email blocked If you have a good email blocked, you can do the following: You can read the /spambox IMAP... How do I whitelist email address or domain? If you want whitelist an email address i.e. myclient@myclient.com you need to send an email to... How do I blacklist email address or domain? To add an e-mail address on your personal blacklist send a mail to spam-perblack@yourdomain and... Is there a way to see a list of my blocked emails? Besides visting your spambox from time to time, you can also send a blank email to... What is Spambox? Spambox allows you to check blocked SPAM using IMAP and/or POP.When you create a new email... Spambox - IMAP or Webmail By default, we have enabled SPAMBOX IMAP and webmail. You can check your spam at /spambox... Spambox - POP Using spambox@mydomain.com POP3 accountIf you create spambox@mydomain.com (replace mydomain.com... How can I manage the Enterprise Anti SPAM System sensibility? In your cPanel (if provided) next to each domain listed in the Spam scoring section at Anti SPAM... How to control the aggressive or passive of Enterprise Anti SPAM filtering? You are able to control how Enterprise Anti SPAM System handles your email. By default it starts... How do I report a SPAM email? When you receive a Spam message you have a choice to either just delete it and move on, or report... How do I report a false positive? If you see a valid message in your spambox, you can report this message to our mail server as... Too much SPAM. What can I do? If you have too much SPAM passing (even if you are forwarding the errors to... Does the Spam Scoring filter block messages I want to receive? The Spam Scoring filter has been designed with great care to prevent this from happening. The... What do you consider SPAM? Email Spam is Unsolicited Bulk Email (UBE) or Unsolicited Commercial Email (UCE). Unsolicited... Allowed Email Attachments Please be advised that with the current antivirus configuration, the following attachments are... Can I turn Anti SPAM Filtering off? No you cannot do it by yourself.It is provided as part of our hosting plan. Furthermore it... Do I need to create the email address spam-white@mydomain.com? No. Our Enterprise Anti SPAM System will parse these emails automatically. It's the Enterprise... Too many good senders are being blocked by Anti SPAM Filtering If you have many good senders blocked (even if you are forwarding the errors to... Important information about forwarding your email to your ISP? Many of our clients like to forward email to their ISP email account (example:... I'm sending a message to myself and is failing as spam If you are sending an email from your hosted account with us to the same email address or to... I expect an email that does not arrive When you expect an email, and it does not arrive, that mail is most likely filtered by the server... How can I release/resend a blocked message to my inbox? Sometimes real messages can be blocked by the bayesian filter (SPAM Scoring) as spam and you wish... Bounced back messages and errors The following are the bounced back messages that your senders could receive when send you an... 451 4.7.1 Please try again later email error If you are receiving this error after send an email to another external destination email address... Where do I report SPAM abuse? You may report Spam abuse by using the Anti SPAM reporting system in cPanel. If you don't have... How to prevent emails going to recipient's Junk folder? If you have been sending emails and know that your emails are going to your recipients' junk... How to avoid Gmail Spam Filter Are your email messages consistently reaching your subscribers’ inboxes? Or do they often get...
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